How to Fix RuneScape 3 Download Not Working
RuneScape 3 is a popular online role-playing game that offers a vast and immersive fantasy world to explore, as well as hundreds of quests, skills, bosses, minigames, and more. However, some players may encounter problems when trying to download or install the game on their devices. If you are one of them, don't worry. In this article, we will show you some simple and effective solutions to fix RuneScape 3 download not working issue.
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Check Your System Requirements
Before you start downloading or installing RuneScape 3, you should make sure that your device meets the minimum or recommended system requirements for the game. This will ensure that you have a smooth and enjoyable gaming experience. Here are the system requirements for RuneScape 3 according to the official website:
Minimum Requirements
Windows 7 or later
64-bit CPU: Intel i3+/AMD @ 2.4+ GHz
GPU: GeForce 400x, Intel HD 4x, AMD Radeon 7xxx +
OpenGL 3 or higher
RAM: 4GB
At least 8GB of storage space available for the NXT cache
Recommended Requirements
Windows 10 64-bit
Processor: Intel Core i3-2100 3.1GHz / AMD Phenom II X4 910e
Graphics: AMD Radeon HD 7770 1GB GDDR5 or NVIDIA GeForce GTX 650 1GB
RAM: 4 GB
HDD: 8 GB
DirectX 11 Compatible Graphics Card
If your device does not meet the minimum or recommended requirements, you may need to upgrade your hardware or switch to a different device that can run the game properly.
Update Your Programs, Drivers and Operating System
Another possible reason why RuneScape 3 download not working is that your programs, drivers, or operating system are outdated or incompatible with the game. Updating them can help fix any bugs or issues that may prevent the game from downloading or running smoothly. Here are some steps on how to update your programs, drivers, and operating system:
How to Update Windows
Click on the Start button and select Settings.
Click on Update & Security.
Click on Check for updates and wait for Windows to scan for any available updates.
If there are any updates available, click on Download and install.
Restart your device after the updates are installed.
How to Update Mac OS
Click on the Apple menu and select System Preferences.
Click on Software Update.
If there are any updates available, click on Update Now.
Enter your administrator password if prompted.
Restart your device after the updates are installed.
How to Update Drivers
Right-click on the Start button and select Device Manager.
Expand the category of the device that you want to update, such as Display adapters or Sound, video and game controllers.
Right-click on the device and select Update driver.
Select Search automatically for updated driver software and follow the on-screen instructions.
Restart your device after the driver is updated.
You can also use a third-party program, such as Driver Booster, to automatically scan and update your drivers with one click.
Clear Your Cache Files
Cache files are temporary files that store information about your game settings, preferences, and progress. They can help speed up the loading and performance of the game, but they can also become corrupted or outdated over time. This can cause problems with downloading or installing the game, as well as other issues such as crashes, freezes, or glitches. Clearing your cache files can help resolve these problems and improve your game experience. Here are some steps on how to clear your cache files:
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How to Clear Cache on Windows
Open File Explorer and navigate to the following folder: C:\Users\YourUsername\jagexcache\runescape
Select all the files and folders in this folder and press Delete.
Empty your Recycle Bin.
Restart your device and try to download or install the game again.
How to Clear Cache on Mac OS
Open Finder and navigate to the following folder: /Library/Application Support/Jagex/runescape
Select all the files and folders in this folder and drag them to the Trash.
Empty your Trash.
Restart your device and try to download or install the game again.
Create a New Profile on Windows
Sometimes, your Windows profile may have some settings or permissions that interfere with the download or installation of RuneScape 3. Creating a new profile can help you bypass these issues and start fresh with a clean slate. Here are some steps on how to create a new profile on Windows:
How to Create a New Profile on Windows 7/8
Click on the Start button and select Control Panel.
Click on User Accounts and Family Safety.
Click on User Accounts.
Click on Manage another account.
Click on Create a new account.
Type a name for the new account and select Administrator as the account type.
Click on Create Account.
Log out of your current account and log in to the new account.
Try to download or install the game again.
How to Create a New Profile on Windows 10/11
Click on the Start button and select Settings.
Click on Accounts.
Click on Family & other users.
Click on Add someone else to this PC under Other users.
Select I don't have this person's sign-in information.
Select Add a user without a Microsoft account.
Type a name and password for the new account and click Next.
Select the new account and click Change account type.
Select Administrator as the account type and click OK.
Log out of your current account and log in to the new account.
Try to download or install the game again.
Contact RuneScape Customer Support
If none of the above solutions work for you, you may need to contact RuneScape customer support for further assistance. They can help you troubleshoot your problem and provide you with more specific guidance. Here are some ways to contact RuneScape customer support:
How to Contact Support via Website
Go to and click on Contact Us at the bottom of the page.
Select Downloading & Installing RuneScape as the category of your issue.
Select RuneScape 3 as the version of your game.Fill in the details of your issue, such as your device, operating system, error message, and steps you have tried.
Attach any screenshots or files that may help with your issue.
Click on Submit.
Wait for a response from the support team via email.
How to Contact Support via Email
Send an email to support@jagex.com with the subject line "RuneScape 3 Download Not Working".
Include the details of your issue, such as your device, operating system, error message, and steps you have tried.
Attach any screenshots or files that may help with your issue.
Wait for a response from the support team via email.
How to Contact Support via Social Media
Follow RuneScape on Twitter (@RuneScape) or Facebook (RuneScape).
Send a direct message or comment on their posts with the details of your issue, such as your device, operating system, error message, and steps you have tried.
Attach any screenshots or files that may help with your issue.
Wait for a response from the support team via social media.
Conclusion
RuneScape 3 is a fun and exciting game that you don't want to miss out on. However, if you encounter any problems with downloading or installing the game, you can try the solutions we have provided in this article. We hope that they will help you fix RuneScape 3 download not working issue and enjoy the game without any hassle. If you have any questions or feedback, feel free to leave a comment below or contact us via our website. Happy gaming!
Frequently Asked Questions
Q: How do I download RuneScape 3?
A: You can download RuneScape 3 from the official website or from Steam. Just follow the instructions on the screen and choose the location where you want to save the game file.
Q: How do I install RuneScape 3?
A: After you download RuneScape 3, you can install it by double-clicking on the game file and following the instructions on the screen. You may need to agree to the terms and conditions and choose the location where you want to install the game.
Q: How do I update RuneScape 3?
A: RuneScape 3 usually updates automatically when you launch the game. However, if you want to manually check for updates, you can do so by clicking on the Options button on the top right corner of the game launcher and selecting Check for Updates.
Q: How do I uninstall RuneScape 3?
A: If you want to uninstall RuneScape 3, you can do so by following these steps:
If you downloaded RuneScape 3 from the official website, go to Control Panel > Programs > Programs and Features and select RuneScape Launcher. Click on Uninstall and follow the instructions on the screen.
If you downloaded RuneScape 3 from Steam, go to Steam > Library and right-click on RuneScape. Click on Uninstall and follow the instructions on the screen.
Q: How do I play RuneScape 3?
A: After you install RuneScape 3, you can play it by launching the game from your desktop shortcut or from Steam. You will need to create an account or log in with your existing account. Then, you can choose a world to play in and create your character. You can follow the tutorial to learn the basics of the game or skip it if you are already familiar with it. You can also access various guides and tips from the game interface or from the official website.
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